Free Shipping Terms
All safes order shipments will be marked for "Garage Delivery" but unfortunately some shipments will only be eligible for the "Curb Side Delivery with Liftgate" due to the inaccessibility of the garage and/ or cover ground floor area by the delivery agent also better termed "the driver". All drivers come equipped with only a pallet jack to assist him in moving the safe. If a customer's driveway is found to be unpaved, excessively long, too steep, or just inaccessible these are valid reasons that can prevent the delivery of a safe into a garage and/or covered ground floor area. If a driver for any of the above mention reasons is unable to provide the "Garage Delivery" he will at his own discretion either attempt to move the safe as far as he may go or deliver the safe to the curb. Steelwater Gun Safes cannot be held responsible if the freight carrier is unable to provide the "Free Garage Delivery" as advertised. Customers whom refuse to take delivery of their order because the freight carrier is unable to provide "Garage Delivery" will be accessed all shipping charges to and from the address of delivery plus a 15% restocking fee. These fees will be deducted from the original purchase price of the safe prior to refund being issued. Please read additional description of services and exclusions below.
Free Garage Delivery includes the driver (1 person) unloading the freight from the truck and placing it into a customer's garage and/or first available covered ground floor area. Please note that a covered ground floor area cannot include any area where a step is required to access the area. This free garage delivery service is available in most locations inside the Continental US except certain areas within New York with zip codes beginning in (100-104) & (110-119). Additional restrictions may apply*. Please note that this is a delivery service only and does not include the de-palletization, unpackaging, debris removal, or placement of safe once the safe is unloaded into the garage. It will be the responsibility of the customer to either move or make arrangements for moving the safe inside the house.
Free Curb Side Delivery with Liftgate includes the driver (1 person) unloading the safe from the truck as close to the curb of the destination address as possible. Please note that once the safe is unloaded off the truck the customer will be responsible for moving or making arrangements to have the safe moved inside the delivery address.
Free Shipping including both "Garage Delivery" and "Curbside Delivery with Liftgate" is offered to most areas in the contiguous U.S. Some remote areas such as islands, areas accessible only by toll bridge or ferry service, union states, etc. may be subjected to additional fees. If any additional freight charges are applicable, customers will be notified prior to shipping and will be given the option to cancel their order to avoid any additional freight charges.
Free Dehumidifier Terms
A free dehumidifier is included with all gun safe purchases, excluding pistol safes and accessories. The free dehumidifier will be shipped inside the gun safe. Installation of the dehumidifier is not included and will be the customer's responsibility upon receipt of the gun safe. The dehumidifier is UL Listed, made in the U.S.A. and comes with a lifetime manufacture warranty.