Retail Store Price Match Guarantee
If you find a lower advertised price on the same available brand and model prior to your purchase or during the exchange and return period, we will match that price. Simply email us a copy of the ad of the local retail competitor, while the lower price is in effect and receive your price match.
The guarantee does not apply to our competitors' website pricing and the guarantee does not apply to our or our competitors':
- Offers that include financing, bundling of items, free items, pricing errors and mail-in offers
- Items that are limited-quantity, out of stock, open-box, clearance, Outlet Center, refurbished/used items and items for sale Thanksgiving Day through the Saturday after Thanksgiving.
What is considered a local retail competitor?
A retail store located in the same market area as your residence.
What is considered "proof" of price?
If you have already purchased the item, the best way to show proof of price is to email us a copy of your receipt, plus the competitor's current ad. We reserve the right to call the competitor's store to verify the lower price and availability of the item.
How do you handle a price match if the competitor's price includes a rebate or other promotional offer?
The competitor's net purchase price is calculated by deducting instant discounts taken at the register such as instant rebates. Mail-in rebates and other deferred savings are not deducted from the competitor's purchase price.
What if the competitor does not have the item in stock or has limited quantities of the product?
Sometimes a retailer will advertise a very low price for a product but have only limited quantities in stock. If the item is out of stock or the competitor has limited quantities of an item, it is not eligible for price matching.
What is an "online only offer?"
It is a product or a price that is only offered to online buyers, we do not match.
Does Best Buy match prices of Internet retailers?
We do not match the prices of Internet-only retailers or the online only offers of our retail competitors. If you find a local retail competitor honoring its own online prices, we'll match their price. Eligible items must be the same brand and model, and currently in stock at the local retail competitors' store.
