FREE SHIPPING TERMS
All gun safe order shipments will be shipped and delivered by a full length tractor trailer (53′ length) and all delivery addresses must be accessible by a full length tractor trailer. All orders will be marked for “Garage Delivery” but unfortuately some shipments will only be eligible for the “Curb Side Delivery with Liftgate” due to the inaccessibility of the garage and/ or cover ground floor area by the delivery agent also better termed “the driver”. All drivers come equipped with only a pallet jack to assist in moving the safe. If the area leading to the garage or cover ground floor area is found to be unpaved, excessively long, too steep, or just inaccessible these are valid reasons that will prevent the delivery of a safe into a garage and/or covered ground floor area. Drivers will pull up as close to the curb as possible and under no circumstances will they pull into any driveways. If a driver for any of the above mention reasons is unable to provide the “Garage Delivery” he will at his own discretion either attempt to move the safe as far as he may go or deliver the safe to the curb. Steelwater Gun Safes cannot be held responsible if the freight carrier is unable to provide the “Free Garage Delivery” as advertised. Customers whom refuse to take delivery of their order because the freight carrier is unable to provide “Garage Delivery” will be accessed all shipping charges to and from the address of delivery plus a 15% restocking fee. These fees will be deducted from the original purchase price of the safe prior to refund being issued. Please read additional description of services and exclusions below.
FREE GARAGE DELIVERY includes the driver (1 person) unloading the gun safe from the truck and placing it into a customer’s garage and/or first available covered ground floor area. Please note that a covered ground floor area does not include any areas where a pallet jack cannot roll into the easily. This free garage delivery service is available in most locations inside the contiguous US except certain areas within New York with zip codes beginning in (100-104) & (110-119). Additional restrictions may apply*. Please note that this is a delivery service only and does not include the de-palletization, unpackaging, debris removal, or placement of safe once the safe is unloaded into the garage. It will be the responsibility of the customer to either move or make arrangements for moving the safe inside the house.
FREE CURB SIDE DELIVERY WITH LIFTGATE includes the driver (1 person) unloading the gun safe from the truck as close to the curb of the destination address as possible. Please note that once the safe is unloaded off the truck the customer will be responsible for moving or making arrangements to have the safe moved inside the delivery address.
IMPORTANT : If a driver is unable to access the delivery address with a full length tractor trailer due to narrow streets, tight turns, low hanging branches and/or power lines, weight restrictions, unpaved roads, or address being located on a dead end street, a customer may be required to meet the driver at a secondary location. Shorter trucks may be available in some areas please contact us so we can check availability.
Free Shipping including both “Garage Delivery” and “Curbside Delivery with Liftgate” is offered to most areas in the contiguous U.S. Some remote areas such as islands, areas accessible only by toll bridge or ferry service, union states, etc. may be subjected to additional fees. If any additional freight charges are applicable, customers will be notified prior to shipping and will be given the option to cancel their order to avoid any additional freight charges.
FREE DEHUMIDIFIER TERMS
A Dry Pack silica gel rechargeable dehumidifier is included FREE with all gun safe purchases, excluding pistol safes and accessories. The free Dry Pack will be packaged and shipped inside the gun safe. Installation of the dehumidifier is not included and will be the customer’s responsibility upon receipt of the gun safe.